+44 203 289 1296 reception@physical-edge.com

COVID-19 secure 2020

Physical Edge Ltd takes your safety as our number one priority. We have implemented procedures recommended by the Chartered Society of Physiotherapy and The Health and Care Professions Council. We stay updated on guidelines from Public Health England and The Health and Safety Executive.

We confirm we have complied with the government’s guidance on managing the risk of COVID-19. 

“5 steps to safer working together”

We have carried out a COVID-19 risk assessment and shared the results with the people who work here

We have cleaning, handwashing, and hygiene procedures in line with guidance

We have taken all reasonable steps to help people work from home

We have taken all reasonable steps to maintain a 2m distance in the workplace

Where people cannot be 2m apart, we have done everything practical to manage transmission risk


Can I get a Face to Face appointment at Physical Edge Ltd?
Yes you can, however, your first appointment must be a remote (online) appointment. At this time your Therapist will perform a medical assessment and COVID-19 screening for a Face to Face appointment. If you both agree a Face to Face appointment is required and it is safe, it can be booked in the diary. The benefits of having a Face to Face appointment must be demonstrably greater than the risks of infection transmission.

Will my Therapist wear PPE?
Yes, Therapists will be wearing a face mask, gloves and apron and possibly goggles if required.

Will my Therapist be COVID-19 screened?
Yes, Therapists are screened and temperature tested before each day they work and the results are documented.

How often is the clinic cleaned?
The treatment rooms are cleaned before and after appointments by your Therapist. They are also deep cleaned at the end of every day by a cleaner. Detergent and disinfecting products are suitable for COVID-19.

How are appointments and payments managed?
All appointments will be made via email or online bookings. Payments are taken online through the clinic software system, often as a prepayment. There is no reception room or receptionist to maintain 2m social distancing.

Can I get a copy of the procedures implemented by Physical Edge Ltd to manage the risk of COVID-19?
Yes, if you email reception@physical-edge.com we are happy to provide you with copies of infection prevention guidelines implemented in the clinic.

What am I likely to experience coming for treatment at Physical Edge Ltd?
We have a COVID-19 patient information document describing what changes you will see at Physical Edge Ltd. You will receive a copy of this document before your first appointment. If you would like this document now please email reception@physical-edge.com.

Who is in charge of Health and Safety at Physical Edge Ltd?
Rhys Chong is the Health and Safety Officer. If you have any concerns or questions about safe treatment at Physical Edge Ltd please email rhys@physical-edge.com

Reach Us

2 Pelham St. London, SW7 2NG 

+20 3289 1296

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